SHIPPING
🚚 Shipping & Delivery
At Vega For Stars, we handle every order with the care and attention your jewelry deserves. We work with realistic timeframes and transparent information to ensure the best possible experience.
📦 Order Shipping
Orders are sent via CTT – Correio Azul, with dispatch usually within 48 hours of payment confirmation.
Shipping rates by destination:
| Order Value | Portugal (Mainland & Islands) | Spain | European Union | Rest of World |
|---|---|---|---|---|
| Up to 75€ | 3.50€ | 7€ | 9.90€ | 14€ |
| 75€ to 120€ | Free | 5€ | 7€ | 9€ |
| Above 121€ | Free | Free | Free | Free |
📦 Rates valid for orders weighing up to 300g. The final amount will be calculated automatically at checkout.
⏱️ Estimated Delivery Times
| Destination | Estimated time |
|---|---|
| Portugal | 5 to 7 business days |
| Spain / EU | 7 to 12 business days |
| Rest of World | 8 to 14 business days |
⚠️ During promotional periods (e.g., sales, Black Friday, Christmas) or in the event of stock shortages, delivery times may change.
📍 In-Store Pickup
If you choose to pick up your order in-store, the estimated availability time is up to 8 business hours. You will be notified by email when your order is ready.
🔄 Order Tracking
As soon as your order is dispatched, you will receive an email with:
- Proof of purchase
- Tracking number
- Direct link to track the delivery on the CTT website
📝 Please ensure that the details provided (name, address, email, and phone number) are correct to ensure secure delivery.
❌ Important
- We do not deliver to P.O. boxes.
- We reserve the right not to accept orders destined for countries in armed conflict.
- Vega For Stars is not responsible for any indirect damage, losses, damages, or fees that may arise from the purchase of any product presented on the site.
💼 Customs Duties and Taxes
For shipments outside the European Union, customs duties and local taxes may apply. These costs are the recipient's responsibility and vary by country.
Unfortunately, we are unable to predict the amounts charged, as they depend on the customs authorities of each destination.
🌪️ Force Majeure Situations
Vega For Stars is not responsible for delays or inability to deliver resulting from:
- Strikes or disruptions to postal services
- Natural disasters (floods, fires)
- Pandemics, wars, or government restrictions
ℹ️ Questions?
We are here to help!
📩 Email: info@vegaforstars.com
📞 Phone: +351 296 718 093